Total Quality Management
311. EMS stands for
- Environmental management system
- Employees management system
- Engineering management system
- Equipment management system
Correct answer: (A)
Environmental management system
312. ISO emphasis on
- Prevention
- Inspection
- Rejection
- All of the above
Correct answer: (A)
Prevention
313. Match the following
- Dr. Deming believes
- Ishikawa development
- Type of variation is due to
- Crosby’s objective of quality
|
- Histogram
- Common causes
- Cause #38; effect diagram
- To prevent defect
|
The correct order is
- A-4, B-3, C-1, D-2
- A-3, B-4, C-2, D-1
- A-4, B-3, C-2, D-1
- A-4, B-2, C-3, D-1
Correct answer: (C)
A-4, B-3, C-2, D-1
314. Match the following
- Circle symbol
- Pareto analysis is
- X bar means
- LCT means
|
- Data analysis told
- Average of reading
- Binging or end of operation
- Lower control limit
|
The correct order is
- A-3, B-2, C-1, D-4
- A-3, B-1, C-2, D-4
- A-1, B-3, C-2, D-4
- A-3, B-1, C-4, D-2
Correct answer: (B)
A-3, B-1, C-2, D-4
315. Control chart is
- Process monitoring tool
- Process control tool
- Process planning tool
The correct order is
- i only
- i & ii
- i, ii & iii
- None of the above
Correct answer: (B)
i & ii
316. Employee should be involved in
- Decision making
- Participation
- Union
The correct order is
- i & ii
- i & iii
- i, ii & iii
- None of the above
Correct answer: (A)
i & ii
317. Does TQM approach have relevance to Indian industry in context to
- Customer satisfaction
- People involvement
- Policy management
The correct order is
- i only
- i & ii
- ii & iii
- i, ii & iii
Correct answer: (B)
i & ii
318. Special characteristic means
- Product characteristic which affect fit/ function / Regulation
- Characteristic of product which are regulatory requirement
- Characteristic in Specification
The correct order is
- i only
- i & ii
- ii & iii
- i, ii & iii
Correct answer: (B)
i & ii
319. HRD at organizational level talks of
- Organization’s manpower planning
- Training
- Performance appraisal
The correct order is
- i only
- I & ii
- ii & iii
- i, ii & iii
Correct answer: (D)
i, ii & iii
320. Control chart is a
- Process monitoring tool
- Process control tool
- Both (a) and (b)
- None of the above
Correct answer: (C)
Both (a) and (b)