411. The quality program may include the requirement for "witnessed inspections" of critical items for the roject. When a subcontractor or vendor is to conduct a destructive test, the project manager must ensure the test is validated (witnessed) by a qualified member of his team. The purchase order or contract should contain a statement that requires the subcontractor or vendor performing the test to ______________.
give a 30-day notice of when the test will be conducted and to provide a certificate of completion within seven days following the test
notify the project manager, in writing, of the date and time for witnessing the test
retain the residue of the item destroyed for a period of one year following completion of the project
have present at the test at least three independent sources (individuals) who are qualified in destructive testing procedures
report the results of the testing to an independent laboratory for confirmation and validation of the procedures
Correct answer: (B) notify the project manager, in writing, of the date and time for witnessing the test
412. Which of the following is typically viewed to lie between fully vertically integrated firms?
Supply chain management
Production chain management
Value chain management
Demand chain management
Correct answer: (A) Supply chain management
413. What was the primary concern of managers during 1980s?
Detection
Strategic impact
Control
Coordination
Correct answer: (B) Strategic impact
414. All of the following are the elements of a TQM system EXCEPT:
Leadership
Communications
Measurement
Detentions
Correct answer: (D) Detentions
415. The 'Father' of statistical quality control is:
F. W. Taylor
Joseph M. Juran
Philip Crosby
Walter Shewhart
Correct answer: (D) Walter Shewhart
416. Crosby’s approach to management is
A problem that can never be solved
Absolutes of Quality Management
Interim Management
ISO
Correct answer: (B) Absolutes of Quality Management
417. The practice of ceasing mass inspections and ending awards based on price is credited to:
Edward Deming
Philip Crosby
Juran
Pareto
Correct answer: (A) Edward Deming
418. The ability of a product to be used for different purposes at different capacities and under different conditions determines its:
Usability
Flexibility
Operability
Availability
Correct answer: (B) Flexibility
419. All of the following statements about acceptance sampling plans are true except:
Acceptance sampling plans are beneficial when the cost of inspections is high and the resulting loss of passing non-conforming units is not great
Acceptance sampling plans are necessary when destructive inspections are required
Acceptance sampling plans are never as effective at rejecting non-conforming units as 100 percent inspection, even when the inspection process is very tedious
Acceptance sampling plans do not directly control the quality of a series of lots; they instead specify the risk of accepting lots of given quality
Acceptance sampling plans are not very effective for inspecting small lots of custommade products
Correct answer: (C) Acceptance sampling plans are never as effective at rejecting non-conforming units as 100 percent inspection, even when the inspection process is very tedious
420. Quality management deals with all of the following topics except:
Conformance to requirements / specifications
Satisfying the needs of the customer
Making products more desirable and luxurious
A and C
B and C
Correct answer: (C) Making products more desirable and luxurious