401. From the project manager's viewpoint, quality assurance involves:
conducting studies to determine if design methods will support quality requirements
identifying applicable laws, ordinances and regulations that the project must comply with
monitoring inspection activities to ensure that the work is performed as specified
A, B, and C
A and C
Correct answer: (E) A and C
402. The quality management tool that can be described as "a diagram that rank and displays defects in order of frequency of occurrence (from left to right)" is a:
control chart
vertical bar chart
histograms
Pareto chart
run chart
Correct answer: (D) Pareto chart
403. The ISO 9000 series is:
a set of instructions for preparing control charts
a set of guidelines for quality
a set of forms and procedures to ensure quality
an international standard that describes a recommended quality system
intended to be applied only to manufactured products
Correct answer: (D) an international standard that describes a recommended quality system
404. Quality control is the technical processes that ______________ the project's progress against the performance standards.
inspect, certify, and verify
examine, analyze, and report
inspect, examine, and determine
identify, measure, and report
reveal, establish, and record
Correct answer: (B) examine, analyze, and report
405. When data is plotted on the control charts, the data is of two types: R and -bar. The R data represent points of a ______________ while the X-bar data represent points of a(n) ______________.
random sample; cross-matrix sample
real sample; simulated sample
100 percent sampling; 10 percent sampling
sampling run; average of several runs
random sampling; continuous sampling
Correct answer: (D) sampling run; average of several runs
406. A quality program within a project should be based on ______________ of errors to improve productivity along with quality levels.
early detection
early correction
late detection
late correction
prevention
Correct answer: (E) prevention
407. Trend charts reflect the relative status of a program. Trend charts are effective means of ______________.
visibility reinforcing the growth of quality improvements to the workers
reflecting the precise status of quality failures
identifying to customers the failure rates of products
setting standards and goals for acceptable levels of quality
showing that all goals have been achieved
Correct answer: (A) visibility reinforcing the growth of quality improvements to the workers
408. As one of its goal the project organization has quality to specified performance measures. When compared with the functional organization, the project organization ______________.
achieves higher levels of quality
is always tailored to meet the specific quality goals
is less disciplined in the implementation of quality
is more disciplined in the implementation of quality
none of the above
Correct answer: (C) is less disciplined in the implementation of quality
409. In a quality management information system, there is a need to collect data and format such data into an information output that is useful to the project manager. In developing such an information system, it is good to remember that an optimum system does
not supply all the information because ______________.
there is never enough information collected
the system is incapable of processing all the required information
some information costs more to collect than it is worth
some information is not available for collection and input
most information relies on related data to generate the proper output
Correct answer: (E) most information relies on related data to generate the proper output
410. The use of CAD (computer-aided design) is emerging as a new technology with the goal of reducing the time and money spent to produce and update design drawings. In some cases, the CAD is being used to control other computers and machines to manufacture basic components of equipment.
Because the CAD software has the capability to perform checks of the design and make changes to designs as they are approved, there has been ______________.
a significant reduction in engineering errors
less rework required because of design errors
improved updating of designs over the former manual methods
more timely posting of changes to designs
all of the above
Correct answer: (C) improved updating of designs over the former manual methods