Total Quality Management
301. By applying basic principle the process improvement will be in organization’s
- Focus on work process
- Maintain self esteem of other
- Tone initiative
The correct order is
- i only
- i & ii
- ii & iii
- i, ii & iii
Correct answer: (B)
i & ii
302. PP & PPK is calculated for
- Initial production run
- Future production
- Initial process setting
The correct order is
- i & ii
- ii & iii
- i & iii
- i, ii & iii
Correct answer: (C)
i & iii
303. Common features of CMM is how to produce software product which are
- Consistence
- Repeatable
- Predictable
The correct order is
- i only
- ii only
- ii & iii
- i, ii & iii
Correct answer: (D)
i, ii & iii
304. The process mapping is a ______________ diagram.
- Data flow
- Work flow
- Circular
- Audit
Correct answer: (B)
Work flow
305. According to Deming, Quality problems are
- Due to management
- Due to method
- Due to machine
- Due to material
Correct answer: (A)
Due to management
306. While setting Quality objective, ______________ to be considered.
- Customer need
- Organizational need
- Supplier need
- Worker need
Correct answer: (A)
Customer need
307. Match The Following
- Bureaucratic
- Leadership from top
- Excellence mean
- Team work mean
|
- Satisfy all customer need
- Working together for excellence
- Provide consistent vision direction
- Unlimited thinking
|
The correct order is
- A-2, B-1, C-3, D-4
- A-2, B-3, C-1, D-4
- A-2, B-3, C-4, D-1
- A-4, B-3, C-1, D-2
Correct answer: (B)
A-2, B-3, C-1, D-4
308. Diamond represents ______________ while plotting flow chart.
- Step in activity
- Decision making
- Direction of flow
- None of the above
Correct answer: (B)
Decision making
309. When cpk is less than one
- Process is not capable
- Process is stable
- Process if highly capable
- None of the above
Correct answer: (A)
Process is not capable
310. Match the following
- Quality approach
- Pillar of TQM
- Need for TQM is due
- TQM focuses on
|
- Productivity quality - cost -Delivery
- Continual improvement management
- Employee
- Cut throat competition
|
The correct order is
- A-2, B-1, C-4, D-3
- A-1, B-2, C-4, D-3
- A-2, B-1, C-3, D-4
- A-2, B-4, C-1, D-3
Correct answer: (A)
A-2, B-1, C-4, D-3