Production and Operations Management

441. An effective ______________ process in supply chain requires integration of firms manufacturing ,logistics and marketing plans.

  1. CRM
  2. customer service management
  3. order fulfillment
  4. demand management
Correct answer: (C)
order fulfillment

442. ______________ management should know much additional revenue would be generated through incremental improvements in the quality of customer service provided.

  1. logistic
  2. customer relationship
  3. customer service
  4. demand
Correct answer: (A)
logistic

443. ROLA in logistic management means ______________

  1. Return On Local Assets
  2. Return On Logistics Assets
  3. Requirement Of Local Assets
  4. Requirement Of Logistics Assets
Correct answer: (B)
Return On Logistics Assets

444. ______________ of a logistic system design taking in to consideration all the costs of the integrated system.

  1. inventory anlysis
  2. production analysis
  3. benefit analysis
  4. total cost analysis
Correct answer: (D)
total cost analysis

445. ______________ emphasis on 'to do what you are best at and leave all other nonvalue- added activities to more suited players'.

  1. core management
  2. core competency
  3. core production
  4. core capacity
Correct answer: (B)
core competency

446. The gift of logistics system is the same level of customer service can be maintained with a ______________

  1. higher inventory
  2. lower inventory
  3. total inventory
  4. valued inventory
Correct answer: (B)
lower inventory

447. Proper definition and communication of logistics ______________ objective are prerequisites for the development,implementation,administration,and control of logistic system design.

  1. strategic
  2. operational
  3. managerial
  4. technical
Correct answer: (B)
operational

448. ______________ is the movement of material from receiving docks directly to the shipping docks.

  1. cross docking
  2. milk runs
  3. autonomation
  4. direct shipping
Correct answer: (A)
cross docking

449. ______________ is a information system to harmoniously control the production quantities in every process .It is a tool to achieve just - in - time production.

  1. kenban system
  2. autonomation
  3. two-bin system
  4. JIT
Correct answer: (A)
kenban system

450. Quality planning does not include

  1. Identify the customers
  2. determine their needs
  3. determine levels of management
  4. optimize the product features to meet our and customer needs
Correct answer: (C)
determine levels of management
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