331. The overall performance of corporate enterprises in terms of increased productivity ,profitability, and market share were the out put in ______________ stage of logistic evolution.
Independent business function era (till 1950)
limited internally integrated business function era (1960-70)
fully internally integrated business function era (1980s)
externally integrated business function era (1990s)
Correct answer: (C) fully internally integrated business function era (1980s)
332. The managing change by developing a cohesive environment in the organization is included in ______________ stage of strategic planning process.
corporate vision
logistic strategic analysis
logistic planning
managing change
Correct answer: (D) managing change
333. From the following which one is not included in distribution strategies
cross docking
milk runs
autonomation
direct shipping
Correct answer: (C) autonomation
334. ______________ is a company wide strategy to cut lead times in all phases of manufacturing and office operation.
JIT
QRM
VMI
MRP
Correct answer: (B) QRM
335. Broadly quality does not include
fitness for use
grade
degree of excellence
price
Correct answer: (D) price
336. All of the following costs are likely to decrease as a result of better quality except
customer dissatisfaction costs
inspection costs
scrap costs
warranty and service costs
maintenance costs
Correct answer: (E) maintenance costs
337. A successful TQM program incorporates all of the following except
continuous improvement
employment involvement
benchmarking
centralized decision making authority
Correct answer: (D) centralized decision making authority
338. Quality Circles members are
paid according to their contribution to quality
external consultants designed to provide training in the use of Quality tools
always machine operators
all trained to be facilitators
none of the above, all of the statements are false
Correct answer: (E) none of the above, all of the statements are false
339. Pareto charts are used to
identify inspection points in a process
organize errors, problems or defects
outline production schedules
show an assembly sequence
provide guidelines for quality training
Correct answer: (B) organize errors, problems or defects
340. A quality circle holds a brainstorming session and attempts to identify the'factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings?