262. Budgeting, analysis of investment proposals, and provision of funds are activities associated with the ______________ function.
operation.
marketing.
purchasing.
finance.
Correct answer: (D) finance.
263. What is credited with gains in industrial productivity, increased standards of living and affordable products?
personal computers .
the internet.
mass transportation.
assembly lines.
Correct answer: (D) assembly lines.
264. Service strategy development begins by selecting which of the following as an operating focus or performance priority?
Price.
Quality.
Variety.
Treatment.
All of the above.
Correct answer: (E) All of the above.
265. Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision-makers to consider ______________ in response to the ______________.
flexibility; pressure to be more efficient.
off shoring; need to promote domestic production.
sustainability; threat of global warming.
technology; impact of random variation.
forecasting; stabilization of demand.
Correct answer: (C) sustainability; threat of global warming.
266. Which of the following statements about variation is FALSE?
Variation prevents a production process from being as efficient as it can be.
Some variation can be prevented.
Variation can be either assignable or random.
Any variation makes a production process less productive.
Random variation generally cannot be influenced by managers.
Correct answer: (D) Any variation makes a production process less productive.
267. Which one of the following is not a typical question dealt with by operations managers?
How much capacity will be needed in the months ahead?.
What is a satisfactory location for a new facility?.
Which products/services should be offered?.
All are typical of operations decisions.
Correct answer: (D) All are typical of operations decisions.
268. When the flow of materials is variable,
layout by process is most suitable.
b layout by product is most suitable.
layout by fixed position is most suitable.
line balancing is most suitable.
Correct answer: (A) layout by process is most suitable.
269. Which of the following refers to a continuous measurement of an organization’s products and processes against a company recognized as a leader in that industry?
Benchmarking.
Gap analysis.
Statistical process control.
Continuous improvement.
Correct answer: (A) Benchmarking.
270. Budgeting, analysis of investment proposals, and provision of funds are activities associated with the ______________ function.