Production and Operations Management

211. Using digital communication to improve supply chain efficiency is dependent on effective exchange and sharing of information. The challenges of achieving standardized data formats and data exchange have given rise to the study of the optimisation of the:

  1. Information supply chain
  2. Virtual integration
  3. Vertical integration
  4. Information asymmetry
Correct answer: (A)
Information supply chain

212. The typical aim of the push approach to supply chain management is:

  1. To reduce costs of distribution.
  2. To enhance product and service quality.
  3. To reduce costs of new product development.
  4. Both the first and third answer above.
Correct answer: (D)
Both the first and third answer above.

213. An appropriate strategy to optimize for time and cost in the ordering process is:

  1. Efficient store assortments.
  2. Integrate this activity into all supply chain planning.
  3. Revision of organization processes supported by information systems.
  4. Efficient replacement.
Correct answer: (D)
Efficient replacement.

214. Supply chain SC management involves the coordination of all supply activities of an organisation from its suppliers to the delivery of products to its customers. There are various features associated with this area of e-commerce and which refers to what is known as efficient consumer response (ECR):

  1. Transactions between an organisation and its customers and intermediaries
  2. The links between an organisation and all partners involved
  3. Creating and satisfying customer demand by optimizing strategies, promotions and product introductions
  4. None of the above
Correct answer: (C)
Creating and satisfying customer demand by optimizing strategies, promotions and product introductions

215. The typical benefits of e-supply chain management gained by a B2B company are quite comprehensive. Which of the following is false though?

  1. Increased efficiency of individual processes
  2. Increased costs through outsourcing
  3. Improved data integration between elements of the supply chain
  4. Reduced complexity of the supply chain
Correct answer: (B)
Increased costs through outsourcing

216. An appropriate strategy to optimize the productivity of retail space and inventory is:

  1. Integrate this activity into all supply chain planning.
  2. Efficient store assortments.
  3. Revision of organization processes supported by information systems.
  4. Efficient replacement.
Correct answer: (B)
Efficient store assortments.

217. Logistics is an integral part of supply chain management. Which explanation best represents outbound logistics?

  1. A supply chain that emphasises distribution of a product to passive customers
  2. The management of resources supplied from an organisation to its customers and intermediaries
  3. An emphasis on using the supply chain to deliver value to customers who are actively involved in product and service specification
  4. The management of material resources entering an organisation from its suppliers and other partners
Correct answer: (B)
The management of resources supplied from an organisation to its customers and intermediaries

218. The downstream supply chain is:

  1. Exclusively inside an organization.
  2. Involved with procurement of material from suppliers.
  3. The distribution of products or delivery of services to customers.
  4. Both the first and third answer above.
Correct answer: (C)
The distribution of products or delivery of services to customers.

219. A value chain analysis provides an analytical framework for an organisation to examine individual activities and determine value added at each stage. The principles can also be applied to an organisation's external value stream analysis which considers how the whole production and delivery process can be made more efficient. The activities can be categorized into those:

  1. All of the below
  2. Those required for product development or production systems
  3. Those that do not add value
  4. That create value as perceived by the customer
Correct answer: (A)
All of the below

220. The upstream supply chain is:

  1. Exclusively inside an organization.
  2. Involved with procurement of material from suppliers.
  3. The distribution of products or delivery of services to customers.
  4. Both the first and third answer above.
Correct answer: (B)
Involved with procurement of material from suppliers.
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