Production and Operations Management

281. Measurements taken at various points in the transformation process for control purposes are called:

  1. Plans.
  2. Directions.
  3. Controls.
  4. Feedback.
Correct answer: (D)
Feedback.

282. Manufacturing work sent to other countries is called:

  1. Downsized.
  2. Outsourced.
  3. Internationalization.
  4. vertical integration.
  5. entrepreneurial ship.
Correct answer: (B)
Outsourced.

283. Repetitive processing results in output that is:

  1. Highly standardized.
  2. Highly customized.
  3. Partially customized.
  4. None of the given options.
Correct answer: (C)
Partially customized.

284. Automation is preferred because it:

  1. Offers lesser dependence on workers.
  2. Results in reduction in variable cost.
  3. Offers easy handling of repetitive work.
  4. All of the given options.
Correct answer: (D)
All of the given options.

285. What type of process would a paper mill be most likely to use?

  1. Continuous flow.
  2. Project.
  3. Job shop.
  4. Flow shop.
Correct answer: (A)
Continuous flow

286. Product design and process selection are examples of ______________ decisions.

  1. financial.
  2. tactical.
  3. system design.
  4. system operation.
Correct answer: (C)
system design.

287. Which of the following is an example of a Service Business?

  1. Law firm.
  2. Hospital.
  3. Bank.
  4. Retail store.
  5. All of the above.
Correct answer: (E)
All of the above.

288. Which of the following is not a characteristic of service operations?

  1. intangible output.
  2. high customer contact.
  3. high labor content.
  4. easy measurement of productivity.
  5. low uniformity of output.
Correct answer: (D)
easy measurement of productivity.

289. Which one is not generally considered an advantage of using models for decision-making?

  1. Providing a systematic approach to problem solving.
  2. Emphasizing quantitative information.
  3. Providing an exact representation of reality.
  4. Enabling managers to answer "what if" questions.
  5. Requiring users to be specific about objectives.
Correct answer: (C)
Providing an exact representation of reality.

290. Which of the following does not relate to system design?

  1. altering the system capacity.
  2. location of facilities.
  3. inventory management.
  4. selection and acquisition of equipment.
  5. physical arrangement of departments.
Correct answer: (C)
inventory management.
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