301. The fact that a few improvements in a few key areas of operations will have more impact than many improvements in many other areas is consistent with the:
Irwin phenomenon.
Pareto phenomenon.
Stevenson phenomenon.
Tellier phenomenon.
Adam Smith phenomenon.
Correct answer: (B) Pareto phenomenon.
302. Operations and sales are the two- ______________ functions in businesses.
strategic.
tactical.
support.
line.
Correct answer: (D) line.
303. If an artificial variable remains in the solution with a positive value after the stopping criterion has been reached, the problem
is infeasible.
is optimal.
needs a new basis.
has more than one solution.
Correct answer: (A) is infeasible.
304. The transportation model method that is used to evaluate location alternatives minimizes total.
sources.
destinations.
capacity.
shipping costs.
Correct answer: (D) shipping costs.
305. Which of the following is NOT an element of TQM?
Leadership.
Perceived quality.
Employee empowerment.
Customer focus.
Correct answer: (B) Perceived quality
306. Which of the following is not a type of operations?
goods production.
storage/transportation.
entertainment.
all the above involve operations.
Correct answer: (D) all the above involve operations.
307. Which one of the following would not generally be classified under the heading of transformation?
assembling.
teaching.
staffing.
farming.
Correct answer: (C) staffing.
308. Farming is an example of:r
an obsolete activity.
a virtual organization.
non-manufactured goods.
a growth industry.
customized manufacturing.
Correct answer: (C) non-manufactured goods.
309. The operating characteristic (OC) curve shows the probability of
rejection for every possible true percentage of defectives.
acceptance for every possible true percentage of defectives.
making type I errors for various percentages of defectives.
none of the above.
Correct answer: (B) acceptance for every possible true percentage of defectives.
310. Which of the following is not a type of operations?