Principles and Practices of Management

361. What is the definition of a scenario in scenario planning?

  1. An imagined sequence of future events
  2. An unpredictable event
  3. A planned for event
  4. An unplanned for event

Correct answer: (A)
An imagined sequence of future events

362. What is the first step in a 'Stage gate' process?

  1. Develop a product.
  2. Demonstrate a plan.
  3. Initiate learning.
  4. Generate ideas and concepts.

Correct answer: (D)
Generate ideas and concepts.

363. What is the first step in a control process?

  1. Allocate resources
  2. Choose key personnel for the task
  3. Select a strategy
  4. Set standards

Correct answer: (D)
Set standards

364. What is the guiding principle behind New Public Management?

  1. Profit maximisation
  2. Introducing private sector business principles into the public sector
  3. Replacing public management with private sector management
  4. Restructuring public organisations

Correct answer: (B)
Introducing private sector business principles into the public sector

365. What is the guiding principle of scientific management?

  1. Experimentation
  2. Fluid working relationships
  3. Freedom of association
  4. One best way to do a job

Correct answer: (D)
One best way to do a job

366. What is the optimal span of control?

  1. 2
  2. 5
  3. 7
  4. None of the above

Correct answer: (D)
None of the above

367. What is the overriding philosophy underpinning the strategic direction of an organisation?

  1. Vision statement
  2. Mission statement
  3. Strategy statement
  4. Business statement

Correct answer: (B)
Mission statement

368. What is the personnel department in an organisation concerned with?

  1. Staff development
  2. Staff attraction
  3. Staff rewards
  4. Staff administration

Correct answer: (D)
Staff administration

369. What is the purpose of a 'quality circle'?

  1. Bring together managers and workers to find improvements.
  2. Bring together managers and workers to discuss output.
  3. Bring together managers and workers to review quality of work.
  4. Bring together managers and workers to review targets.

Correct answer: (A)
Bring together managers and workers to find improvements

370. What is the purpose of employee relations?

  1. Adhere to the law pertaining to workers' rights
  2. Maintain a harmonious working environment
  3. Undertake conflict resolution
  4. All of the above

Correct answer: (D)
All of the above

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