Principles and Practices of Management

311. The brand of BP is an example of what type of brand name?

  1. Expressive
  2. Free-standing
  3. Abbreviated
  4. Descriptive

Correct answer: (D)
Descriptive

312. The Hawthorn Studies are most associated with which writer?

  1. Mary Parker Follett
  2. Elton Mayo
  3. Lillian Gilbreth
  4. Frederick Taylor

Correct answer: (B)
Elton Mayo

313. To what does authority refer?

  1. The ability to organise people
  2. The power to command and direct
  3. The need for order
  4. The right to change jobs

Correct answer: (B)
The power to command and direct

314. To what does diversity in the workplace refer to?

  1. The number of people employed from different ethnic groups.
  2. Increasing the number of women employed in the organisation.
  3. The number of different religious affiliation held by employees in the organisation.
  4. The range of personal characteristics of employees in an organisation.

Correct answer: (D)
The range of personal characteristics of employees in an organisation

315. To what does emotional intelligence refer?

  1. How people view and understand the world.
  2. How people view and understand themselves.
  3. How people view and understand others.
  4. How people view and understand themselves and others.

Correct answer: (D)
How people view and understand themselves and others.

316. To what time-frame do strategic plans relate?

  1. Long-term
  2. Medium-term
  3. Short-term
  4. Unspecified time it takes to achieve an aim

Correct answer: (A)
Long-term

317. Vertical integration forwards is when a firm mergers or acquires another…

  1. Towards the source of supply
  2. Towards the consumer
  3. At the same stage of the supply chain
  4. In another industry

Correct answer: (B)
Towards the consumer

318. What are characteristics of a programmed decision?

  1. Complex and risky
  2. Uncertain and non-routine
  3. Low risk and certain
  4. Routine and non-complex

Correct answer: (D)
Routine and non-complex

319. What are group norms?

  1. Modes of behaviour that are acceptable to and shared by group members
  2. Modes of behaviour that are shared by some members of the group
  3. Modes of behaviour that challenge group values and beliefs
  4. Modes of behaviour that are different of those of the other group members

Correct answer: (A)
Modes of behaviour that are acceptable to and shared by group members

320. What are the key characteristics of transactional leaders?

  1. Guiding, mentoring and motivating
  2. Guiding, commanding and motivating
  3. Guiding, demonstrating and motivating
  4. Guiding, mentoring and demonstrating

Correct answer: (A)
Guiding, mentoring and motivating

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