Principles and Practices of Management
361. What is the definition of a scenario in scenario planning?
- An imagined sequence of future events
- An unpredictable event
- A planned for event
- An unplanned for event
Correct answer: (A)
An imagined sequence of future events
362. What is the first step in a 'Stage gate' process?
- Develop a product.
- Demonstrate a plan.
- Initiate learning.
- Generate ideas and concepts.
Correct answer: (D)
Generate ideas and concepts.
363. What is the first step in a control process?
- Allocate resources
- Choose key personnel for the task
- Select a strategy
- Set standards
Correct answer: (D)
Set standards
364. What is the guiding principle behind New Public Management?
- Profit maximisation
- Introducing private sector business principles into the public sector
- Replacing public management with private sector management
- Restructuring public organisations
Correct answer: (B)
Introducing private sector business principles into the public sector
365. What is the guiding principle of scientific management?
- Experimentation
- Fluid working relationships
- Freedom of association
- One best way to do a job
Correct answer: (D)
One best way to do a job
366. What is the optimal span of control?
- 2
- 5
- 7
- None of the above
Correct answer: (D)
None of the above
367. What is the overriding philosophy underpinning the strategic direction of an organisation?
- Vision statement
- Mission statement
- Strategy statement
- Business statement
Correct answer: (B)
Mission statement
368. What is the personnel department in an organisation concerned with?
- Staff development
- Staff attraction
- Staff rewards
- Staff administration
Correct answer: (D)
Staff administration
369. What is the purpose of a 'quality circle'?
- Bring together managers and workers to find improvements.
- Bring together managers and workers to discuss output.
- Bring together managers and workers to review quality of work.
- Bring together managers and workers to review targets.
Correct answer: (A)
Bring together managers and
workers to find improvements
370. What is the purpose of employee relations?
- Adhere to the law pertaining to workers' rights
- Maintain a harmonious working environment
- Undertake conflict resolution
- All of the above
Correct answer: (D)
All of the above