Principles and Practices of Management

411. Which is not a recognised form of business continuity planning?

  1. Contingency planning
  2. Scenario planning
  3. Financial planning
  4. Building planning

Correct answer: (D)
Building planning

412. Which is not an example of an external factor for learning and knowledge?

  1. Demographic change
  2. Political influences
  3. Organisational structure
  4. Social change

Correct answer: (D)
Social change

413. Which is not an implementation activity for an information system?

  1. IS marketing plan
  2. System documentation
  3. Software development
  4. User training and development

Correct answer: (A)
IS marketing plan

414. Which of the following are key components of a Total Quality Management system?

  1. Individual responsibility, incremental improvement, use of raw data
  2. Collective responsibility, continual improvement, use of raw data
  3. Group responsibility, staged improvement, knowledge
  4. Involves everyone, continual improvement, use of data and knowledge

Correct answer: (D)
Involves everyone, continual improvement, use of data and knowledge

415. Which of the following does not form the basis of a performance indicator for a marketing plan?

  1. Competitor reaction
  2. Contribution to business performance
  3. Marketing effectiveness
  4. Consumer reaction

Correct answer: (A)
Competitor reaction

416. Which of the following is not a recognised type of plan?

  1. Business
  2. Succession
  3. Ad hoc
  4. Financial

Correct answer: (C)
Ad hoc

417. Which of the following is not included in a job design?

  1. Identifying what tasks need to be carried out
  2. When and how tasks are to be carried out
  3. The number of tasks to be carried out
  4. The payment rates for the tasks carried out

Correct answer: (D)
The payment rates for the tasks carried out

418. Which of the following is not part of Schein's model of the formation of culture?

  1. Shared values
  2. Pre-conceptions
  3. Shared beliefs
  4. Norms

Correct answer: (B)
Pre-conceptions

419. Which of the following motivators is the most basic need in Maslow's hierarchy?

  1. Safety
  2. Belonging
  3. Physiological
  4. Esteem

Correct answer: (C)
Physiological

420. Which of these does not form part of the key streams identified by March (1988) in decision making in highly ambiguous environments?

  1. Expectations
  2. Choice opportunities
  3. Problems
  4. Solutions

Correct answer: (A)
Expectations

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