Principles and Practices of Management
321. What are the main characteristics of an effective control system?
- Flexibility, accuracy, timeliness and objectivity
- Flexibility, measurability, timeliness and objectivity
- Flexibility, accuracy, relevance and objectivity
- Flexibility, accuracy, timeliness and relevance
Correct answer: (A)
Flexibility, accuracy, timeliness and objectivity
322. What are the three interpersonal roles of managers?
- Figurehead, leader and liaison
- Spokesperson, leader, coordinator
- Director, coordinator, disseminator
- Communicator, organiser, spokesperson
Correct answer: (A)
Figurehead, leader and liaison
323. What are the two main dimensions of the Ohio Studies into leadership?
- Starting position and end position
- Initial environment and changed environment
- Organisational structure and conditioning
- Initiating structure and considerations
Correct answer: (D)
Initiating structure and considerations
324. What are workers primarily motivated by according to the instrumental approach?
- Peer recognition
- Promotion
- Greater freedom
- Economic reward
Correct answer: (D)
Economic reward
325. What assumption is the garbage can model of decision making based on?
- Limited knowledge and great insight
- Limited knowledge but high level of experience
- Limited knowledge and uncertainty
- Limited knowledge and high risk
Correct answer: (C)
Limited knowledge and uncertainty
326. What characteristic is not a key feature of the 'open systems' model of management?
- Morale
- Innovation
- Growth resource
- Adaptation
Correct answer: (A)
Morale
327. What do companies that focus on filling a gap in the market engage in?
- Direct marketing
- Traditional marketing
- Niche marketing
- Outbound marketing
Correct answer: (C)
Niche marketing
328. What do the four 'P's' of marketing relate to?
- Product, price, place and promotion
- Product, price, press and promotion
- Product, price, publicity and promotion
- Product, price, post and promotion
Correct answer: (A)
Product, price, place and promotion
329. What do you call a style of leadership that takes account of others' views, opinions and ideas?
- Laissez-faire
- People-oriented
- Democratic
- Autocratic
Correct answer: (C)
Democratic
330. What do you call the understanding of a dominant culture before choosing a suitable control system?
- Market control
- Bureaucratic control
- Clan control
- People control
Correct answer: (C)
Clan control