381. What is the term for incremental changes to processes in an organisation using information technology?
Correct answer: (A)
Business Process Improvement
382. What is the term for organisational development through a formally designed organisational structure?
Correct answer: (B)
Mechanistic
383. What is the term for power derived from status or position in an organisation?
Correct answer: (D)
Legitimate
384. What is the term for the 'rule of thumb' type of bias in decision making?
Correct answer: (D)
Heuristics
385. What is the term for the act of acquiring an IS architecture from the market?
Correct answer: (C)
Outsourcing
386. What is the term for the act of getting individuals to behave in ways that are acceptable to a group?
Correct answer: (D)
Socialisation
387. What is the term for the action in which managers at an organisation analyse the current situation of their organisation and then develop plans to accomplish its mission and achieve its goals?
Correct answer: (B)
Strategy formulation
388. What is the term for the development and design of value adding products and/or services to meet the demand characteristics of individual customers?
Correct answer: (B)
Personalisation
389. What is the term for the extent to which competition in one country is influenced by competition in other countries?
Correct answer: (D)
Globalisation
390. What is the term for the monitoring of events both internal and external to the organisation that affects strategy?
Correct answer: (B)
Strategic surveillance