Principles and Practices of Management

321. What are the main characteristics of an effective control system?

  1. Flexibility, accuracy, timeliness and objectivity
  2. Flexibility, measurability, timeliness and objectivity
  3. Flexibility, accuracy, relevance and objectivity
  4. Flexibility, accuracy, timeliness and relevance

Correct answer: (A)
Flexibility, accuracy, timeliness and objectivity

322. What are the three interpersonal roles of managers?

  1. Figurehead, leader and liaison
  2. Spokesperson, leader, coordinator
  3. Director, coordinator, disseminator
  4. Communicator, organiser, spokesperson

Correct answer: (A)
Figurehead, leader and liaison

323. What are the two main dimensions of the Ohio Studies into leadership?

  1. Starting position and end position
  2. Initial environment and changed environment
  3. Organisational structure and conditioning
  4. Initiating structure and considerations

Correct answer: (D)
Initiating structure and considerations

324. What are workers primarily motivated by according to the instrumental approach?

  1. Peer recognition
  2. Promotion
  3. Greater freedom
  4. Economic reward

Correct answer: (D)
Economic reward

325. What assumption is the garbage can model of decision making based on?

  1. Limited knowledge and great insight
  2. Limited knowledge but high level of experience
  3. Limited knowledge and uncertainty
  4. Limited knowledge and high risk

Correct answer: (C)
Limited knowledge and uncertainty

326. What characteristic is not a key feature of the 'open systems' model of management?

  1. Morale
  2. Innovation
  3. Growth resource
  4. Adaptation

Correct answer: (A)
Morale

327. What do companies that focus on filling a gap in the market engage in?

  1. Direct marketing
  2. Traditional marketing
  3. Niche marketing
  4. Outbound marketing

Correct answer: (C)
Niche marketing

328. What do the four 'P's' of marketing relate to?

  1. Product, price, place and promotion
  2. Product, price, press and promotion
  3. Product, price, publicity and promotion
  4. Product, price, post and promotion

Correct answer: (A)
Product, price, place and promotion

329. What do you call a style of leadership that takes account of others' views, opinions and ideas?

  1. Laissez-faire
  2. People-oriented
  3. Democratic
  4. Autocratic

Correct answer: (C)
Democratic

330. What do you call the understanding of a dominant culture before choosing a suitable control system?

  1. Market control
  2. Bureaucratic control
  3. Clan control
  4. People control

Correct answer: (C)
Clan control

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