create and share documents that support day-today office activities
process business transactions (e.g., time cards, payments, orders, etc.)
capture and reproduce the knowledge of an expert problem solver
use the transaction data to produce information needed by managers to run the business
none of the above
Correct answer: (D) use the transaction data to produce information needed by managers to run the business
352. Which of the following is a deliverable of the system implementation phase in a formal system development process?
technical hardware and software solution for the business problem
business problem statement
statement of the system users' business requirements
technical blueprint and specifications for a solution that fulfills the business requirements
none of the above
Correct answer: (A) technical hardware and software solution for the business problem
353. When a bank uses business performance management software to monitor its performance in differences regions this:
reduces costs.
manages risks.
adds value.
creates a new opportunity.
none of the above.
Correct answer: (B) manages risks.
354. Records management:
is a discipline limited to digitised paper documents.
is a discipline limited to library books.
is a discipline limited to paper documents.
is a discipline limited to information contained in databases.
none of the above.
Correct answer: (E) none of the above.
355. Which of the following is not a type of navigation system for a web site?
National
Global
Contextual
Local
Regional
Correct answer: (E) Regional
356. Which of the following is not a class of information system applications?
database management system
decision support system
expert system
management information system
office automation system
Correct answer: (A) database management system
357. Examples of keyless interfaces include:
bar coding, OCR, pen, and voice recognition
mouse, OCR, pen, and voice recognition
keyboard, OCR, pen, and voice recognition
all of the above
none of the above
Correct answer: (A) bar coding, OCR, pen, and voice recognition
358. Which one is NOT a phase of the systems development life cycle?
problem analysis
scope definition
requirements analysis
post-implementation review
decision analysis
Correct answer: (D) post-implementation review
359. Request for quotation (RFQ) is
a document that compares business and technical requirements of a commercial application package against the capabilities and features of a specific commercial application package
a document that communicates business, technical, and support requirements for an application software package to vendors that wish to compete for the sale of that application package and services
a document that communicates business, technical, and support requirements for an application software package to a single vendor that has been determined as being able to supply that application package and service
a contract with management and the user community to develop or enhance an information system
none of the above
Correct answer: (C) a document that communicates business, technical, and support requirements for an application software package to a single vendor that has been determined as being able to supply that application package and service