Business Communication

201. Communication between HR manager and salesman is an example of:

  1. Horizontal communication
  2. Lateral communication
  3. Diagonal communication
  4. Vertical communication

Correct answer: (C)
Diagonal communication

202. Communication is a _________

  1. one way process
  2. Two way process
  3. Three way process.
  4. four way process

Correct answer: (B)
Two way process

203. Communication is derived from a Latin word "Communis" which means

  1. Community
  2. Share
  3. Common
  4. Marxist

Correct answer: (B)
Share

204. Communication means _________ information, feeling and thoughts, with others.

  1. To receive.
  2. Exchange of.
  3. Conveying.
  4. All the above.

Correct answer: (B)
Exchange of

205. Communication meant for changing the attitude of others is known as _________ communication.

  1. Directive
  2. Mass
  3. Persuasive
  4. All the above.

Correct answer: (C)
Persuasive

206. Communication problems otherwise known as

  1. Enquire.
  2. Barriers.
  3. Encoding.
  4. Decoding.

Correct answer: (B)
Barriers

207. Communication saves time in:

  1. Internal communication.
  2. Interview.
  3. Oral communication.
  4. Schedule.

Correct answer: (D)
Schedule.

208. Communication starts with:

  1. Encoding
  2. Sender
  3. Channel
  4. Feedback

Correct answer: (B)
Sender

209. Communication through news papers and television are known as:

  1. Group communication
  2. Interpersonal communication
  3. Mass communication
  4. None of these.

Correct answer: (C)
Mass communication

210. Communication with superiors involves:

  1. Directions
  2. Orders
  3. Complaints
  4. Instructions

Correct answer: (C)
Complaints

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