241. List of items to be discussed and decided in a meeting is called as _________
Correct answer: (D)
Agenda
242. Listening has been identified as one of the "seven habits of highly effective people" by:
Correct answer: (B)
Stephen Covey
243. Listening, reading, speaking and writing are all types of:
Correct answer: (A)
Communication skills.
244. Materials distributed to the audience to supplement the contents of the presentation is:
Correct answer: (A)
Hand-outs
245. Memo is derived from a Latin word which means:
Correct answer: (A)
A thing which must be remembered
246. Mental turbulence refers to:
Correct answer: (B)
Confusion in the mind of receiver
247. One characteristic of a memo is:
Correct answer: (A)
Formal
248. Orders and directives are the example of:
Correct answer: (A)
Downward communication
249. Our purpose in a _________ presentation is to convince your listeners to accept your proposal
Correct answer: (C)
Image building
240. Our purpose in a _________ presentation is to move your audience to take your suggested action.
Correct answer: (B)
Persuasive