321. Do all of the following when you are writing sales letters except
Correct answer: (D)
All the above should be used.
322. During what stage does the interviewer control the interview by asking a series of questions in a set order?
Correct answer: (B)
A structured interview
323. Effective persuasion involves the following strategies except
Correct answer: (C)
repeating the main idea.
324. E-mail can be used for external communications in which of the following situations?
Correct answer: (C)
Both of the above.
325. Generally, the best way to deliver a speech is by
Correct answer: (D)
speaking from notes.
326. If you wish to acknowledge help given by others, place it in the
Correct answer: (A)
letter of transmittal
327. In a recent Ipso-Reid survey of office workers across Canada, on average, what was the reported number of hours per week spent in meetings?
Correct answer: (C)
5.2 hours
328. In a stress interview you might encounter the following except
Correct answer: (D)
All the above might occur in a stress interview.
329. In asking for a recommendation from someone with whom you have not had contact for some time, include the following information except
Correct answer: (B)
All of the above should be included.
330. In longer messages, the first few paragraphs should establish the following except
Correct answer: (A)
recommendations