Business Communication
291. Which of the following is not an element of back matters of business report?
- Appendix
- List of references
- Bibliography
- Conclusion
Correct answer: (D)
Conclusion
292. Which of the following is not an element of front matters of business report?
- Introduction
- Cover letter
- Acknowledgement
- Table of contents
Correct answer: (A)
Introduction
293. Which of the following is/are barriers of listening?
- Sluggishness
- Premature evaluation
- External distractions
- All of these.
Correct answer: (D)
All of these
294. Which of the following is/are business letters?
- Refusal letter
- Customer relation letter
- Order status letter
- All of these.
Correct answer: (D)
All of these.
295. Which one is an effective audio-visual communication.
- Cinema.
- Television.
- Drama
- All the above.
Correct answer: (D)
All the above.
296. While giving an interview, be --- in your salary expectations.
- Modest
- Unrealistic
- Realistic
- None of the above
Correct answer: (A)
Modest
297. Written communication doesn't includes
- Reports
- Forms.
- Notice.
- None of these.
Correct answer: (D)
None of these.
298. Wrong decoding means:
- Badly worded message
- Message sent to wrong receiver
- Interpreted meaning is different from intended message
- Message sent by wrong sender
Correct answer: (C)
Interpreted meaning is different from intended message
299. "Internal communication" refers to
- letters from insiders to people outside the organization.
- exchange of information and ideas within an organization.
- e-mail communication.
- letters from outsiders to people inside the organization.
Correct answer: (B)
exchange of information and ideas within an organization.
300. A formal work plan usually includes the following elements except
- review of project assignments, schedules, and resource requirements.
- discussion of tasks to be accomplished.
- primary and secondary sources.
- statement of the problem.
Correct answer: (C)
primary and secondary sources.