Business Communication

281. Which of the following indicates the correct sequence of the elements of communication in the communication process?

  1. Sender, Receiver, Channel, Message, Feedback
  2. Receiver, Feedback, Sender, Message, Channel
  3. Sender, Channel, Message, feedback, Receiver
  4. Sender, Message, Channel, Receiver, Feedback

Correct answer: (D)
Sender, Message, Channel, Receiver, Feedback

282. Which of the following is / are 7 Cs of presentation?

  1. Clarity
  2. Conciseness
  3. Candidness
  4. All the above

Correct answer: (D)
All the above

283. Which of the following is /are element of body of a business report?

  1. Glossary
  2. Cover letter
  3. Recommendation
  4. Executive summery

Correct answer: (C)
Recommendation

284. Which of the following is /are not 7Cs of presentation?

  1. Clarity
  2. Consideration
  3. Concreteness
  4. Collectiveness

Correct answer: (D)
Collectiveness

285. Which of the following is a basic part of report?

  1. Cover
  2. Recommendation
  3. Title page
  4. Glossary

Correct answer: (B)
Recommendation

286. Which of the following is characteristic of a chronological resume?

  1. Appropriate for experienced candidates
  2. Mentions most recent job or qualification first
  3. Appropriate when education and experience are unrelated to the job applied for
  4. Both a & b

Correct answer: (D)
Both a & b

287. Which of the following is not a basic part of report?

  1. Introduction
  2. Discussion
  3. Executive summery
  4. Glossary

Correct answer: (D)
Glossary

288. Which of the following is not a component of attitude?

  1. Affective
  2. Cognitive
  3. Openness
  4. Intentional

Correct answer: (C)
Openness

289. Which of the following is not a compulsory part of a business letter?

  1. Salutation
  2. Close
  3. Attention line
  4. Body

Correct answer: (B)
Close

290. Which of the following is not a type of business letter?

  1. Business enquiry
  2. Sales letter
  3. Quotations
  4. Reference letter.

Correct answer: (D)
Reference letter.

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