Business Communication
371. The following are uses of bar graphs except
- show how parts of a whole are distributed.
- indicate the composition of several items over time.
- show changes in one item over time.
- compare the size of several items at one time.
Correct answer: (A)
show how parts of a whole are distributed.
372. The following are ways to establish credibility except
- establish common ground.
- declare your trustworthiness.
- be an expert.
- support your message with facts.
Correct answer: (B)
declare your trustworthiness.
373. The following are ways to use the Web to search for jobs except
- searching for job vacancies.
- researching companies.
- network.
- using a central, unified marketplace.
Correct answer: (D)
using a central, unified marketplace.
374. The following can cause communication barriers except
- emotional distractions.
- ethical communication.
- restrictive environments.
- too many messages.
Correct answer: (B)
ethical communication.
375. The following guidelines apply to the middle section of routine requests except
- ask the most important questions first.
- deal with only one topic per question.
- ask only relevant questions.
- request a specific action.
Correct answer: (D)
request a specific action.
376. The following guidelines will help you write survey questions that yield reliable, valid results except
- use leading questions.
- keep the questionnaire short and easy to answer.
- formulate questions that are easy to tabulate.
- ask only one thing at a time.
Correct answer: (A)
use leading questions.
377. The following is good advice about the preliminary screening interview except
- call attention to one key aspect of your background that is relevant to the job in question.
- talking too much can be a big mistake.
- keep responses short and to the point.
- All the above are good advice about the preliminary screening interview.
Correct answer: (D)
All the above are good advice about the preliminary screening interview.
378. The following might be appropriate in a request for adjustment except
- tell your reader exactly what will return the company to your good graces.
- ask the reader to resolve the problem.
- All the above might be appropriate.
- supply your contact information and the best time to call you.
Correct answer: (C)
All the above might be appropriate.
379. The following should be accomplished by the presentation's opening except
- arousing your audience's interest in your topic.
- establishing your credibility.
- preparing your audience for what will follow.
- All the above should be accomplished by the introduction.
Correct answer: (D)
All the above should be accomplished by the introduction.
380. The following sources are found in libraries except
- electronic database.
- business books.
- librarians.
- All the above are found in libraries.
Correct answer: (D)
All the above are found in libraries.