Business Communication
451. Which of the following is not a feature of effective workplace writing?
- Audience-centred
- Purposeful
- Dramatic
- Concise
Correct answer: (C)
Dramatic
452. Which of the following is not a feature of media richness?
- Ability to facilitate feedback
- Ability to use written text
- Ability to convey a message by means of more than one visual cue
- Ability to establish personal focus
Correct answer: (B)
Ability to use written text
453. Which of the following is not a key component of a resume?
- Academic credentials.
- Employment history.
- Name and address.
- Names of previous supervisors
Correct answer: (D)
Names of previous supervisors
454. Which of the following is not a main purpose of employee performance reviews?
- helping employees to create a plan of action.
- giving employees feedback on their efforts in meeting job requirements.
- emphasizing and clarifying job requirements.
- determine whether or not an employee is entitled to a Christmas bonus.
Correct answer: (D)
determine whether or not an employee is entitled to a Christmas bonus.
455. Which of the following is not a result of increased globalization and workforce diversity?
- An understanding of the laws in other countries.
- A need to communicate with people who speak different languages.
- Enhanced professional image
- An awareness of different business practices around the world.
Correct answer: (C)
Enhanced professional image
456. Which of the following is not a situation requiring bad news messages about company operations?
- A change in company policy that will have a negative effect on the reader
- Controversial or unpopular company operations
- Problems with company performance
- All these situations require a bad-news message.
Correct answer: (D)
All these situations require a bad-news message.
457. Which of the following is not a strategy for defining the main idea?
- Storyteller's tour
- Question-and-answer chain
- Random list
- Outline
Correct answer: (D)
Outline
458. Which of the following is not a technique for revising for clarity?
- Impose parallelism.
- All are techniques for revising for clarity.
- Divide overly long sentences.
- Rewrite hedging sentences.
Correct answer: (B)
All are techniques for revising for clarity.
459. Which of the following is not a technique for revising for clarity?
- Correct dangling modifiers.
- Reword long noun sequences.
- Moderate your enthusiasm.
- Use the "you" attitude.
Correct answer: (D)
Use the "you" attitude.
460. Which of the following is not a technique for revising for conciseness?
- Use the "you" attitude.
- Delete unnecessary words and phrases.
- Shorten long words and phrases.
- Eliminate redundancies.
Correct answer: (A)
Use the "you" attitude.