181. ______________ involves the grouping of jobs into working units.
segmentation.
departmentalization.
empowerment.
unity of command.
Correct answer: (B) departmentalization.
182. A task force is a ______________ group of employees responsible for bringing about a particular change.
virtual.
temporary.
managerial.
low-level.
Correct answer: (B) temporary.
183. The extent to which authority is delegated throughout an organization determines its degree of ______________.
decentralization.
centralization.
power.
empowerment.
Correct answer: (B) centralization.
184. A ______________ span of management exists when a manager supervises a very large number of employees.
good.
flawed.
stretched.
wide.
Correct answer: (D) wide.
185. ______________ corporations often use geographical departmentalization.
outsourcing.
foreign.
U.S.
multinational.
Correct answer: (D) multinational.
186. ______________ is characteristic of organizations that operate in complex, unpredictable environments.
decentralization.
centralization.
power.
empowerment.
Correct answer: (A) decentralization.
187. The belief that "discrimination is wrong" is a value statement. Such an opinion is the ______________ component of an attitude.
cognitive.
affective.
reactive.
behavioral.
Correct answer: (A) cognitive.
188. ______________ refers to an individual's general attitude toward his or her job.
Job satisfaction.
Job involvement.
Job stability.
Organizational commitment.
Correct answer: (A) Job satisfaction.
189. Which of the following is true about the relationship between satisfaction and absenteeism?
There is a consistent positive relationship between satisfaction and absenteeism.
There is a consistent negative relationship between satisfaction and absenteeism.
No relationship can be established between satisfaction and absenteeism.
Liberal sick leave policies reduce absence among satisfied employees.
Correct answer: (B) There is a consistent negative relationship between satisfaction and absenteeism.
190. ______________ represent basic convictions that "a specific mode of conduct or end state of existence is'personally or socially preferable to an opposite mode of conduct."